Amazon: Reverse Logistics Analyst

This entry was posted by Tuesday, 25 October, 2011
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Job ID: 154052 Location: US-KY-Danville
Posted Date: 10/24/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
The Business Analyst (Liquidation) is responsible for driving process improvements to include safety, quality, and efficiency initiatives throughout the Amazon Fulfillment Center Network.  This will include becoming a subject matter expert in the current liquidation software and leveraging on-site operations in driving multiple initiatives; auditing the current training documents (SJI and PMV); identifying waste and errors in the current process; and working with liquidation partners to reduce errors in shipping.  In addition, liquidation analyst will be responsible for working with dependent teams in grading and repair to improve processes in additional reverse logistic solutions as needed.

 

The ideal candidate should possess great communication skills, the ability to dive-deep into fulfillment center processes, and the ability multi-task / prioritize numerous initiatives in their space.  This is an amazing opportunity for someone that is looking to broaden their experience in business analytics and reverse logistics operations.

 

Position Responsibilities:

  • Provide analysis in shipment quality exceptions
  • Collect and analyze quantitative data
  • Design and maintain reports based on collected data
  • Maintain data integrity
  • Work with local management on performance management and training as a result of shipment audits
  • Work with repair team to analyze shipment quality
  • Work with grading team to provide feedback on potential misrouted product
  • Become fulfillment center liquidation Subject Matter Experts
  • Liaison with liquidation partners to eliminate waste in the current value stream
  • Drive communication to site and network, including updating liquidation communication using share point, weekly update emails, and stand up announcements.
  • Creating standard documentation for all functions in the liquidation process
  • Travel to other fulfillment centers and liquidation partner facilities as needed to train, audit, and assist in liquidation processes
Basic Qualifications
  • Minimum of twelve months experience in fulfillment center operations
  • Experience with reverse logistics, i.e. vendor returns, liquidations, grading, and/or Warehouse Deals
  • Proven ability to effectively communicate to associates, peers, and management
  • Ability to display backbone and advocate relentlessly for customers, even to senior leadership
  • Proven examples of leadership; displaying ability to drive results from recent and/or current role(s)
  • Strong PC Skills, especially MS Office Excel, PowerPoint and Word
  • Root Cause Analysis experience
  • Bachelor’s degree
Preferred Qualifications
  • Bachelor’s degree in either a supply chain or business discipline.
  • 3+ years in inventory management
  • Outstanding organizational skills and strong written and verbal communication skills
  • Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes
  • Demonstrated ability to understand and discuss technical concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners

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