Hans-Herbert Jagla, Executive Vice President of Human Resources, Volkswagen Group of America Chattanooga Operations, LLC has announced that the plant is adding 200 new employees to its 2,500 workforce. Read more
Archive for category Tennessee Jobs
CarMax wants 90 new hires for Chattanooga Store
CarMax, Inc. is hiring about 90 people for the company’s new store in Chattanooga.
The new 36,000-square-foot store grand opens on February 29, 2012, at 2211 Overnite Drive and is CarMax’s first store in Chattanooga. Applications are now being accepted for the new positions on the retailer’s website at CarMax.com/careers.
CarMax is seeking applicants for full and part-time positions including sales, business office, inventory, service advisors and technicians and purchasing. Automotive experience is not necessary or required for most positions.
DELL Jobs: Client Technical Support Sr. Associate Nashville TN
Responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems and/or applications for customers. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Verifies warranty entitlement. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation. Support sales organization through customer care activities. Increase sales efficiency and effectiveness. Assist in selling Dell’s products and services (via telephone, web or e-mail) to specified customer segments.
Responsibilities:
· Responds to customer technical problems/issues related to hardware, software and networking via e-mail and phone.
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
· Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
· Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
· Identifies and provides input on unique or recurring customer problems.
· Remains knowledgeable of Dell’s product line, current industry products and technologies.
· Focuses on delivering a positive customer experience according to Dell standards.
· Monitors and tracks issues to ensure accurate resolution.
· May be involved in revenue generation activities with current Dell customers.
· Reviews and distribute pertinent cross-functional information.
· Escalates more complex customer technical issues to senior level support.
· Resolves complex issues forwarded by technicians or peers (e.g. executive technical escalations).
· Solves problems for customers with challenging expectations (often escalated or irate).
· Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group).
· Participates with managers to determine focus areas for technical improvements. (e.g. establishes targeted mentoring programs, consults on incentives related to technical performance).
· Excels at tolerance for processes and people.
· Excels at recognizing internal and external customer’s needs and expectations
· Learns the full range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
· Involved in revenue generation activities with current Dell customers.
· Explains technical, industry, and market facts to position Dell as a competitive solution.
· Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Qualifications
· Strong telephone etiquette skills.
· Strong organization skills.
· Advanced verbal and written communication skills.
· Significant knowledge of Dell products, customer service, policies and procedures.
· Experienced organization and problem solving skills.
· 2-4 years experience in a customer service or related fields.
· 1-2 years of work/sales experience.
· 2-3 years of related, industry or segment experience.
· A+, MCP, C.NA, DCSE certification preferred.
About Dell:
Collaboration. Individual drive. A passion for technology. That’s what success sounds like at Dell. It’s this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. Sound like something you can get behind? Join our team, and you’ll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet. Plus, you’ll get the mentoring, support and training you need to succeed on your own terms.
Dell is an Equal Opportunity Employer
To learn more about our commitment to Diversity & Inclusion, visit: Equal Employment Opportunity Policy Statement
Requisition Number: 11000MQB
Wacker Polysilicon NA has mechanical technical chemical jobs
Wacker Polysilicon North America LLC is seeking to fill approximately 60 lead and supervisory positions in chemical and technical manufacturing areas. Interviews will begin in November.
“Wacker is a global technology leader in the chemical and photovoltaic industries, and this is a great time for those looking for a rewarding career to apply with us,” said Dr. Erika Burk, director of human resources for WPNA. “Our new hires will be part of a team, working at a state-of-the-art company in the green industry of renewable energy. These positions offer lots of opportunity for upward mobility, as well.” Continue
To check out career opportunities at Wacker (worldwide) click here.
Senior Tax Accountant at Caterpillar (TN)
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About the Company
For 30 years, Cat Financial, a wholly-owned subsidiary of Caterpillar Inc., has been providing financial service excellence to Cat customers. We offer a wide range of financing alternatives to customers and Cat dealers for Cat machinery and engines, Solar® gas turbines and other equipment and marine vessels. Cat Financial has offices and subsidiaries located throughout the Americas, Asia, Australia and Europe, with headquarters in Nashville, Tennessee. We are seeking applicants for a Senior Tax Accountant opening in our International Tax group. This position is involved in the US tax compliance process for international subsidiaries, has responsibility for US and foreign transactional analysis and is involved in process improvement projects.
EEO Statement
Caterpillar is an Equal Opportunity Employer.
Qualifications
JOB REQUIREMENTS:
SKILLS, ABILITIES, AND KNOWLEDGE:
1. Demonstrated ability to use software packages associated with accounting, i.e. tax systems, spreadsheets, graphics, and word processing.
2. Demonstrated ability to use tax and accounting systems to prepare or approve multiple monthly state tax returns, meeting all deadlines, keeping penalties and interest to a minimum; fully analyzing accounts; or the ability to use tax research skills to put together complex international tax research proposals, complex tax letters and provide these to the businesses or Caterpillar Inc. with no assistance and guidance and minimal review, if any.
3. Demonstrated ability to understand and apply tax research skills to complex state and local, and/or Federal and international tax planning situations; providing solutions to complex tax questions.
4. Demonstrated ability to handle tax audits and/or prepare data and proposed research solutions to complex tax audit questions. Demonstrated ability to put together an audit plan; use audit preparation techniques; do advanced tax research; put together audit materials and data; understand tax audit issues; and help with final research to resolve issues.
5. Demonstrated ability to perform reviews of complex tax letters and analyses prepared by other staff members with no assistance.
6. Demonstrated ability to handle complex tax analysis and account analysis and effectively communicate the results to manager, staff or outside auditors.
EDUCATION/EXPERIENCE: This position requires a Master’s degree in Tax and/or Accounting and a minimum of 4 years exempt experience in tax; or a Bachelor’s degree in Accounting and a minimum of 7 years experience in tax, accounting, collections, customer services, credit, marketing and/or contract administration, of which 4 years must have been exempt experience in tax; or a Bachelor’s degree in any other discipline, a minimum of 21 hours of college level tax and/or accounting courses and a minimum of 7 years experience in tax, accounting, collections, customer services, credit, marketing and/or contract administration, of which 4 years must have been exempt experience in tax.
Responsibilities
JOB SUMMARY: Prepare and analyze tax and accounting records and reports. Prepare or review statistical and financial reports, local, state, federal, and/or international tax returns prepared by other staff members. Handle tax audits and other major projects. Provide tax research function on multiple projects for all assigned tax work areas.
PRINCIPAL DUTIES AND RESPONSIBLITIES:
1. Based upon the assignment, prepares or reviews tax returns and assures the returns are accurate and high quality. The returns may include U.S. and International sales and use tax returns, annual reports, local license tax returns, partnership income returns, or other miscellaneous tax returns. Reconciles and analyzes the tax accounts associated with those returns or reviews the reconciliations prepared by other staff members and makes proper business decisions based on the results. Prepares or reviews tax letters or other reports for Caterpillar Inc. or management.
2. Researches complex tax issues and either acts based upon the research or advises management concerning alternatives. Issues may include U.S. and/or international transactions.
3. Provides tax assistance to subsidiaries, branches or regional offices, dealers, customers, and other departments within the Financial Products Division (FPD).
CRITICAL SUCCESS FACTORS:
1. Meet tax deadlines and minimize tax penalties.
2. Ability to reconcile accounts and resolve any resulting issues.
3. Provide accurate and timely information regarding various taxes to Caterpillar, Inc. or outside agencies.
4. Interpret various tax laws and recommend adjustments when changes occur.
5. Manage multiple projects.
Additional Information
- Experience/knowledge of US Foreign Tax Credit Calculations required
- US tax compliance (preparing and/or reviewing 5471′s) required
- Experience dealing with foreign taxes from transactional perspective desired
- Experience in a financial services corporation desired
- CPA and/or law degree a plus