Archive for category Washington Jobs

Digital Support Engineer, Kindle

Posted by on Tuesday, 25 October, 2011
Job ID: 132669 Location: US-WA-Seattle
Posted Date: 10/24/2011 Company: Amazon Corporate LLC

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Job Description

Do you like working with very smart technical and business people who are at the forefront of defining digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you.

The Digital Media Technology group builds unique and exciting digital products including Amazon Kindle, Kindle on multiple platforms (iphone, ipad, pc, mac), Kindle active content, Amazon Video On Demand, Search Inside the Book, etc. The Digital Engineering Support team provides tier 3/4 production support and is also responsible for providing multi-faceted services to digital product development teams, and working with production Deployment and Operations teams for software product release co-ordination and successful deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.

Some of the key job functions:

Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.
Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
Software deployment support in staging and production environments.
Develop tools to aid operations and maintenance.
System and Support status reporting.
Ownership of one or more Digital products or components.
Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.

To learn more about the Kindle team at Amazon, visit www.amazon.com/careers/kindle and apply now.

Basic Qualifications

B.S. in Computer Science, Engineering or a related technical field
2+ years overall development/technical support experience

Preferred Qualifications

Proven ability to troubleshoot and identify the root cause of issues.
Demonstrated skill and passion for operational excellence.
Experience in a 24/7 production environment is a plus.
Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals and gets the right things done.
Prior experience with UNIX system administration is a plus.
Experience in Perl or shell scripts
Knowledge of the UNIX/Linux operating system
Knowledge of Java based technologies
Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems
Ability to write intermediate


Digital Support Engineer

Posted by on Tuesday, 25 October, 2011
Job ID: 150996 Location: US-WA-Seattle
Posted Date: 10/24/2011 Company: Amazon Corporate LLC

Apply for This Position

Job Description

Do you like working with very smart technical and business people who are at the forefront of defining digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you.

The Digital Media Technology group builds unique and exciting digital products including Amazon Kindle, Kindle on multiple platforms (iphone, ipad, pc, mac), Kindle active content, Amazon Video On Demand, Search Inside the Book, etc. The Digital Engineering Support team provides tier 3/4 production support and is also responsible for providing multi-faceted services to digital product development teams, and working with production Deployment and Operations teams for software product release co-ordination and successful deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.

Some of the key job functions:
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.
- Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
- Software deployment support in staging and production environments.
- Develop tools to aid operations and maintenance.
- System and Support status reporting.
- Ownership of one or more Digital products or components.
- Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.
To learn more about the Kindle team at Amazon, visit www.amazon.com/careers/kindle and apply now.
Basic Qualifications

- B.S. in Computer Science, Engineering or a related technical field
- 2+ years overall development/technical support experience
- Experience in Perl or shell scripts
- Knowledge of the UNIX/Linux operating system
- Knowledge of Java based technologies
- Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems
- Ability to write intermediate level database queries. SQL skills.
Preferred Qualifications

- Proven ability to troubleshoot and identify the root cause of issues.
- Demonstrated skill and passion for operational excellence.
- Experience in a 24/7 production environment is a plus.
- Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals and gets the right things done.
- Prior experience with UNIX system administration is a plus.


Amazon: Loss Prevention Manager

Posted by on Tuesday, 25 October, 2011
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Position Details
Job Description
Positions will be based in the Northeast or Southeast regions of the US.

 

The Manager, Security Services – Fulfillment Center (FC) leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection within the assigned location. The Manager is a key member of the operations organization, working with the FC Operational team as well as cross functional teams throughout the organization. The position is field based.

Detailed Description:
• Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
• Ensure that you and your team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department.
• Ensure Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled.
• Serve as department’s liaison and security subject matter expert.
• Develop business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes.
• Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency.
• Recruit, hire, and retain candidates who raise the performance bar of the security services organization when needed.

The Manager, Security Services – Fulfillment Center (FC) leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection within the assigned location. The Manager is a key member of the operations organization, working with the FC Operational team as well as cross functional teams throughout the organization. The position is field based.

Detailed Description:
• Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
• Ensure that you and your team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department.
• Ensure Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled.
• Serve as department’s liaison and security subject matter expert.
• Develop business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes.
• Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency.
• Recruit, hire, and retain candidates who raise the performance bar of the security services organization when needed.

 
Amazon is an Equal Opportunity Employer.
Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.

Basic Qualifications
• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon work experience
• 5+ years overseeing multiple locations
• 2+ years experience in a customer service driven environment
• Experience with warehouse, manufacturing or distribution center environment
• Oral and written communication skills in English
• Proficiency in MS Office Suite
• Up to twenty-five percent travel (domestic)
• Must be able to work in an industrial environment that requires walking up to 5 miles a day
Preferred Qualifications
Familiarity with Lean Six Sigma concepts desired and certification is a plus
• Prior experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field is a plus
• Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
• Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced and multi-tasking environment
• Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver
• Proven ability to work with and effectively persuade facility site leaders and other key departments within organization
• Interest in long-term career development through assignments in multiple FCs across the nation

Amazon: Technical Program Manager

Posted by on Tuesday, 25 October, 2011
Job ID: 156503 Location: US-WA-Seattle
Posted Date: 10/24/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
As a Technical Program Manager for the Transportation team, you will be responsible for developing and managing projects that enhance Amazon.com and ensure that new features are implemented with the highest levels of performance, availability, and reliability. You will act as a bridge between the software development teams and the Transportation business group to ensure that new software is rolled out on time, meets Amazon’s stringent operational standards, and employs the most cost effective solution possible. In addition, you will work with Amazon’s team of program managers to develop and implement operational enhancements that compliment and improve our customer experience.

 

The ideal candidate will have a Bachelor’s degree and an MBA and will bring 5 years experience as a liaison between technical teams and clients.  In this role you will need to bring the ability to understand how to take your projects to a Global audience as well as be able to roll up your sleeves and be hands on.

 

Amazon is an EOE.

Basic Qualifications
  • Experience developing and delivering on project milestones
  • A bachelor’s degree in a related technical field or 2+ years of Amazon experience.
  • Experience with relational databases, and networks
  • Proficiency with SQL, MS Office, MS Project
  • Ability to fully engage with technical teams in their domain
Preferred Qualifications
  • 5+ years of experience in technical program management
  • Experience managing large scale and complex projects
  • Master’s degree in technical field or an MBA
  • Ability to work within a fast paced, highly ambiguous environment where taking ownership is expected

Software Dev Engineer in Test, Cloud Drive

Posted by on Tuesday, 25 October, 2011
Job ID: 110786 Location: US-WA-Seattle
Posted Date: 10/24/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
The Amazon Cloud Drive team is looking for top-flight Software Development Engineers in Test who are passionate about creating the absolute best customer experience for Amazon’s digital media customers. At Amazon our top priority is the customer experience and in this role you will be pushed to think first from the customer’s perspective and identify and solve the business and technical problems that will enable Amazon to amaze and delight our digital media customers. Consider the challenges you personally face today as a consumer of digital media. Do you find it challenging to keep track of your entire media collection? Should it be easier to listen to your music and watch your movies on your laptop, cell phone, and connected living room device? What does the perfect media integration solution look like? In this role you will have the opportunity to tackle these questions and more as you help our team build a new product that will change the way Amazon customers store and access their digital media.

In this role you will be responsible for design, implementation, documentation, and maintenance of test automation systems, the creation of software tools used to perform build verification and regression tests, and driving quality-centric methodologies in the software development process. You will be part of a strong team in a fast-paced, start-up like environment where agile development is embraced and innovation is encouraged. At Amazon, every engineer has the opportunity to positively impact millions of customers and you will be called on to identify and realize these opportunities.

Basic Qualifications
  • Expert in software quality and testing methodologies
  • Expert in test automation tools
  • Excellent Java or C++ coder
  • Excellent fundamental knowledge of data structures, algorithms, and object oriented design
  • Strong working knowledge of operating system fundamentals
  • Relentless customer focus
  • Excellent analytical skills
  • Excellent written and verbal communication
  • Bachelors degree in Computer Science or equivalent
Preferred Qualifications
Masters degree in Computer Science or equivalent

Amazon: Digital Support Engineer

Posted by on Monday, 24 October, 2011
Job ID: 151110 Location: US-WA-Seattle
Posted Date: 10/23/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
Do you like working with very smart technical and business people who are at the forefront of defining digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you.
The Digital Media Technology group builds unique and exciting digital products including Amazon Kindle, Kindle on multiple platforms (iphone, ipad, pc, mac), Kindle active content, Amazon Video On Demand, Search Inside the Book, etc. The Digital Engineering Support team provides tier 3/4 production support and is also responsible for providing multi-faceted services to digital product development teams, and working with production Deployment and Operations teams for software product release co-ordination and successful deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.

Some of the key job functions:
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.
- Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
- Software deployment support in staging and production environments.
- Develop tools to aid operations and maintenance.
- System and Support status reporting.
- Ownership of one or more Digital products or components.
- Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.
To learn more about the Kindle team at Amazon, visit www.amazon.com/careers/kindle and apply now.

Basic Qualifications
- B.S. in Computer Science, Engineering or a related technical field
- 2+ years overall development/technical support experience
- Experience in Perl or shell scripts
- Knowledge of the UNIX/Linux operating system
- Knowledge of Java based technologies
- Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems
- Ability to write intermediate level database queries. SQL skills.
Preferred Qualifications
- Proven ability to troubleshoot and identify the root cause of issues.
- Demonstrated skill and passion for operational excellence.
- Experience in a 24/7 production environment is a plus.
- Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals and gets the right things done.
- Prior experience with UNIX system administration is a plus.

Amazon: Quality Assurance Engineer

Posted by on Monday, 24 October, 2011
Job ID: 150135 Location: US-WA-Seattle
Posted Date: 10/23/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
 

Software Quality Assurance Engineers test code at the user level, both manually and with automated tools.  Do you know how to develop repeatable and automatable QA systems for cutting edge software and services? Do you want to deliver high quality localized releases for state of the art applications and devices? Can you integrate your QA strategy and execution plan with multiple software development teams at once? Are you able to quickly dive deep on localization bugs to clarify exact reproduction steps and insure appropriate regression over time? Amazon’s Digital Services division needs a strong Localization QA Engineer with the focus necessary to develop and execute localization test cases in a way that scales to multiple languages.

 

This role requires working with product management, program management and the executive team to articulate test requirements and constraints while managing the delivery of localized software and services across various device and platform projects. Cross-team coordination, some project management and good presentation skills are important.

 

The ideal candidate is a motivated and technical localization expert with superior analytical abilities. This opportunity requires excellent technical, problem-solving, and communication skills as well as proven people management skills. At the core of the position is delivery.

 

Knowledge of the following is required; Internationalization, Globalization and Localization processes, tools and technology. Service-oriented architecture, product development lifecycles (including C++, Java, XML, messaging protocols, and Web Services), project management, release schedules.

 

To learn more about the Kindle team at Amazon, visit www.amazon.com/careers/kindle and apply now

Basic Qualifications
Requirements

• BS in Computer Science or equivalent combination of technical education and work experience
• Three or more years of QA experience
• Strong knowledge of QA methodology and tools
• Ability to understand technical specifications and analyze log files
• Experience in Perl/Python scripting and/or user-level automation tools such as TestQuest or Quick Test Pro
• Experience in working on Mobile devices preferred

Preferred Qualifications
• BS in Computer Science or equivalent combination of technical education and work experience
• Five or more years of QA experience

Amazon: Digital Support Engineer

Posted by on Sunday, 23 October, 2011
Job ID: 150996 Location: US-WA-Seattle
Posted Date: 10/23/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
Do you like working with very smart technical and business people who are at the forefront of defining digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you.
The Digital Media Technology group builds unique and exciting digital products including Amazon Kindle, Kindle on multiple platforms (iphone, ipad, pc, mac), Kindle active content, Amazon Video On Demand, Search Inside the Book, etc. The Digital Engineering Support team provides tier 3/4 production support and is also responsible for providing multi-faceted services to digital product development teams, and working with production Deployment and Operations teams for software product release co-ordination and successful deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.

Some of the key job functions:
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.
- Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
- Software deployment support in staging and production environments.
- Develop tools to aid operations and maintenance.
- System and Support status reporting.
- Ownership of one or more Digital products or components.
- Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.
To learn more about the Kindle team at Amazon, visit www.amazon.com/careers/kindle and apply now.

Basic Qualifications
- B.S. in Computer Science, Engineering or a related technical field
- 2+ years overall development/technical support experience
- Experience in Perl or shell scripts
- Knowledge of the UNIX/Linux operating system
- Knowledge of Java based technologies
- Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems
- Ability to write intermediate level database queries. SQL skills.
Preferred Qualifications
- Proven ability to troubleshoot and identify the root cause of issues.
- Demonstrated skill and passion for operational excellence.
- Experience in a 24/7 production environment is a plus.
- Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals and gets the right things done.
- Prior experience with UNIX system administration is a plus.

Amazon: Compliance Paralegal

Posted by on Thursday, 20 October, 2011
Job ID: 156219 Location: US-WA-Seattle
Posted Date: 10/19/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
  • Amazon.com is seeking an experienced paralegal to join its Litigation and Regulatory team.  Primary responsibilities include organizing and managing compliance files and reports, managing and refining a compliance SharePoint site and related materials, organizing and updating the key policies, procedures, and FAQs that compose Amazon’s compliance program, as well as assisting in the review and analysis of compliance and training goals for the legal department.  The job requires strong technical skills, including proficiency in Excel and SharePoint.   The paralegal may be asked to provide paralegal support for a variety of other litigation and regulatory matters, including supporting document discovery projects, interviewing witnesses, coordinating outside counsel, and participating in witness preparation.  The job demands excellent written and verbal communication skills, the ability to prioritize competing demands for time, cultural sensitivity to work with local counsel around the world, and excellent organizational skills.

 

Basic Qualifications
  • Three years of in-house or law firm experience
  • Knowledge of Microsoft Word, Excel, Outlook, and SharePoint

 

Preferred Qualifications
  • Self-starter with strong bias for action, with keen attention to detail
  • Impeccable written and oral communication skills
  • Outstanding judgment and discretion with confidential matters
  • Team player
  • Prior experience in compliance or due diligence files
  • Proficiency with language(s) other than English

Amazon:Designer/Producer, Kindle Marketing

Posted by on Thursday, 20 October, 2011

Designer/Producer, Kindle Marketing

Job ID: 151241 Location: US-WA-Seattle
Posted Date: 10/19/2011 Company: Amazon Corporate LLC
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Position Details
Job Description
Amazon Kindle is the #1 bestselling, most gifted and most wished for product on Amazon.com. As a key member of the Kindle  team, you will have the unique opportunity to impact Kindle’s marketing initiatives, and shape brand strategy. You will help drive large scale video initiatives, with a direct and visible impact on Kindle’s business and presence. Amazon is seeking a motion graphics producer to work with the Amazon Kindle team on marketing, videography and branding of Kindle. This position is responsible for delivering highly polished video concepts for testing and for working with production agencies on advertising development. The producer will work with advertising managers, product managers, editors, user experience designers, visual designers and site merchandisers to arrive at killer creative that meets business requirements that supports this revolutionary wireless reading device.

 

Amazon is an equal opportunity employer.

 

Check out http://www.amazon.com/careers/kindle for more information.

 

Responsibilities:

  • Own the production, organization, and review of video assets
  • Have a high degree of attention to detail when managing multiple campaigns, variations, and feedback from project owners
  • Iterate on video approaches with a cross-functional team
  • Adhere to Amazon and Amazon Kindle brand attributes and style guides
  • Conceptualize and present creative directions for on-site and off-site advertising and merchandising and deliver videos for display on Amazon.com and associate web sites
  • Manage communication and upload of final graphic assets to Amazon image server
Basic Qualifications
Basic Qualification

 

  • 5 years of experience as a producer, graphic designer, visual designer, interactive designer or similar role with interactive/ad agencies, design studios, or Internet companies
  • 5 years of large scale video production and design experience
  • A portfolio demonstrating experience creating compelling layouts, visual design and motion graphics with a high degree of fit and finish
  • Demonstrated ability to communicate and collaborate with multi-disciplinary teams
  • Proven ability to work cross-team and synthesize feedback and input from
Preferred Qualifications
Preferred Qualifications

 

  • Knowledge and proficiency with design and motion design programs including After Effects, Photoshop, Illustrator.
  • Illustration and Storyboard skills and/or multimedia experience preferred
  • Knowledge of information architecture, usability, and UI Design strongly desired.
  • Knowledge of 3D animation strongly desired.